We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Electronic Payments’ COVID-19 Resource Center is packed with useful tips and information to help businesses adapt, survive, and thrive in today’s ever-changing environment.
As the coronavirus pandemic continues to evolve, small to medium-sized businesses are facing unprecedented pressures. Even in the face of challenges like these, Electronic Payments remains committed to supporting our merchants in every way possible. Our reliable service and support remain steadfast and we’re as committed today to helping merchants grow their businesses as we were when the company was founded more than 20 years ago.
Electronic Payments has many innovative ways to help your business adjust to new customer demands. Please reach out if you’re looking for creative solutions to address specific issues. We’re here to help and share ideas on how other merchants have used our products and services to overcome common challenges.
We created this COVID-19 Resource Center to be a trusted source for business advice, tips, solutions, and information that can help you navigate a new reality. Please continue to visit this webpage for up-to-date information, and be sure to subscribe to our newsletter for relevant insights and news you can use. Click the button below to subscribe.
Electronic Payments is helping merchants nationwide save money, streamline operations, and adopt the latest payment technologies to ensure business continuity during these challenging times. Call us to see how our programs and tools can help your business.
A point of sale system can make running your business faster, easier, and more affordable–even in the most difficult of times. And now, with our exclusive FREE Exatouch POS programs, select new merchants are eligible to receive feature-rich POS hardware at no cost! We’ll even help build out your menu and/or inventory, and assist with installation and training for seamless setup and implementation. Schedule a demo to learn more about the programs, and see how Electronic Payments and Exatouch can help your business.
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DeliverMe is our online ordering solution for restaurants using Exatouch® Point of Sale. Customers can order online at their convenience for pickup and delivery, while you enjoy increased business, access to new guests, and additional revenues!
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TableTurn® is a restaurant management solution that offers contactless and EMV payments with tip adjust, mobile payments for curbside pickup, pay-at-table, cash discounting, and more.
ProCharge® gives you the utmost flexibility no matter where your staff members are working with applications including mobile payments, a virtual terminal, and more—all of which can be used together or as standalone solutions.
Merchants who may not have access to WiFi connectivity due to the mobile nature of their businesses, such as restaurants that offer delivery or curbside pickup, service-based enterprises like plumbers and electricians who work in customers’ homes, and others, can benefit from wireless processing.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.