About Electronic Payments

Since 2000, Electronic Payments has specialized in providing customized payment processing solutions for businesses nationwide. With our unrivaled customer service, technical support and low cost guarantees on the most innovative products, services and equipment, we fulfill all transaction and processing needs.

Technical Support by the Numbers

call center infographic blog post

Data:
  • 76,556 calls answered
  • 215 average number of calls per day
  • 32 seconds average wait time
  • 84% of calls answered within 30 seconds
  • 89% of calls answered in less than 1 minute
  • Less than 11 minutes average call time
  • 70+ years of collective experience
  • 29 skilled technical support team members
  • 2.6 years average tenure
  • 8 new technical support team members hired in 2018
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