We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
A white-labeled version of USAePay, Vault is a reliable middleware gateway that integrates with major e-Commerce shopping carts and point of sale solutions. For years, Vault has serviced merchants in numerous industries with a complete set of tools and benefits, including:
As an Electronic Payments partner, you too can enjoy additional advantages exclusive to Vault:
Set up your payment gateway today and benefit from significant savings, legendary service, and improved fraud prevention!
"I used to ask our staff to call me if they ever had questions regarding our former payments system. Our old phone support was just too expensive, so I had to fill the role to diminish operating costs. Now, everyone knows the Electronic Payments Technical Support team is on standby 24/7, without a bill attached. The added peace of mind is priceless!"
Cathy, Owner of 5 O'Clock Somewhere
"I like the high level of customer service and support I receive. It’s so nice not to have to stress about calling for help when I need it."
Terra, Owner of Agate Electrolysis
"Since partnering with Electronic Payments, my effective rate has dropped to nearly half a percent! These savings have improved my cash flow and increased my revenue, allowing me to invest in growing my business."
Dawn, Owner of Chestnut Ridge Sewing
Chargebacks are increasing for all types of merchants. While it’s impossible to avoid chargebacks...
Online businesses need to be on the lookout to prevent credit card fraud and protect their profit...
Many small businesses aren’t sure how to safeguard their business’s and customersR...
All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.