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Welcome to Electronic Payments

Thank you for choosing Electronic Payments as your merchant services provider—we’re proud to support your business! The resources on this page will help you get the most out of your merchant account. As always, please feel free to contact our Merchant Support team at 800-966-5520 – Option 4 if you have any questions pertaining to your merchant account.

Merchant Support Center

Log into your client portal to access all merchant account activity and reports, including batch and deposit information, transaction data and history, gift card activity, merchant statements, chargeback reports, and more!

Decals, Signage, and Supplies

Order free decals, signs, and supplies directly through our partner, American Express.

Merchant Services Resources

Merchant Services Program Guide (Non-Cygma Merchants)

Download a copy of the Merchant Services Program Guide, for Non-Cygma merchants, which details the terms and conditions of your merchant account.

File Type: PDF    File Size: 896.6 kb

Merchant Services Program Guide (Cygma Merchants)

Download a copy of the Merchant Services Program Guide, for Cygma merchants, which details the terms and conditions of your merchant account.

File Type: PDF    File Size: 1.27 mb

Credit Card Security Features Guide

Easily identify valid and fraudulent credit cards with this helpful guide! It highlights key security features on American Express, Diners Club, Discover, JCB, Mastercard, and Visa credit cards.

File Type: PDF    File Size: 1.74 mb

About PCI Compliance

Learn more about PCI compliance and how we can help you remain compliant and avoid fees.

File Type: PDF    File Size: 1.45 mb

Voice Authorization North Backend (English and Spanish)

If your account is set up on the North Backend, download these instructions for all voice authorizations.

File Type: PDF    File Size: 109.15 kb

Voice Authorization Omaha Backend (English and Spanish)

If your account is set up on the Omaha Backend, download these instructions for all voice authorizations.

File Type: PDF    File Size: 120.92 kb

Merchant Advantage Program

With EPI's Merchant Advantage Program, you'll receive the newest, most enhanced paper, supplies, and warranty program for your merchant account. View this flyer for complete details!

File Type: PDF    File Size: 566.2 kb

Meet or Beat Guarantee

As an Electronic Payments partner, we guarantee you’ll never have to switch processors based on cost. Read more about our team’s commitment to you and your business, and how our programs and services are designed to grow your bottom line long-term.

File Type: PDF    File Size: 1.20 mb

Cash Discount Compliance Reminder

Reference this flyer for best practices in displaying dual-prices and who to contact with cash discounting questions.

File Type: PDF    File Size: 339.99 kb

Electronic Payments Knowledge Base

Access user guides and documentation for our most popular devices and products.

Payment Terminal Resources

Terminal Quick Reference Guides

Access user guides and documentation for our most popular devices and products.

Terminal Maintenance Reference Guide (English and Spanish)

Get the most out of your payment processing equipment! This helpful guide provides tips on how to care for your terminal hardware.

File Type: PDF    File Size: 472.73 kb

Electronic Payments Products & Services

As your business grows, we have a wide array of products and resources to help you along the way!

eGiftSolutions

FREE card processing for your business!

Don’t forget to ask about our FREE QuickStart Program—a no hassle, no contract way to offer gift cards

Learn More →

EPI Capital

Growing businesses need capital—and we make it easy!

Make your business goals a reality with funding from Electronic Payments Capital and our finance partner, YouLend!

Learn More →

Exatouch

Next-gen point of sale to help you operate smarter and faster

You need a secure POS system that adapts to your business. Exatouch® Point of Sale has you covered.

Learn More →

ProCharge

Virtual terminal, mobile payments, QuickBooks® plugin, and more!

ProCharge® is a payment platform that lets you choose the processing features you need—or combine multiple into one integrated solution.

Learn More →