We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Powered by years of industry experience, expertise, and credibility, Electronic Payments understands the value of a solid reputation. Since 2000, we’ve been a trusted partner for banks and merchants nationwide. We uphold the highest standards in service, support, and technology while safeguarding and enhancing the reputation of each financial institution we work with.
As the 26th largest acquirer in the United States, Electronic Payments has received substantial recognition for service, growth, and leadership. We’re the first payment processing company to be featured on the Inc. 500/5000 list of fastest-growing privately held companies in the United States for five consecutive years and on the Deloitte & Touche LLP’s Technology Fast 500 for three years consecutively.
Electronic Payments, Inc. is a proud Select Corporate Associate Member of the Independent Community Bankers of America.
In today’s complex marketplace, we understand the costs and risks associated with maintaining a successful merchant services program. Electronic Payments mitigates these concerns, and further safeguards your reputation, by implementing all underwriting, risk, and back-office processes in-house, assuming merchant liability, and staying on the forefront of all Payment Card Industry regulations. Additionally, with our PCI Compliance Program, we extend an annual SAQ, breach insurance, and IP scanning options to each of our valued partners.
We understand that your program’s success is based on ongoing collaboration. Our targeted services and support ensure your success in presentation, implementation, and follow up:
Learn how to take full advantage of your merchant services program and identify sales opportunities with dedicated webinars and training sessions.
Leverage your brand and market presence with branded marketing materials, including promotional campaigns, branded advertisements and literature, merchant statements, and more!
Our POS Demo team will work with you to create a personalized sales approach with one-on-one client demos and product tours.
Our dedicated support team provides detailed statement analysis and proposal services to offer merchants, including a branded rate quote and guaranteed savings with our Meet or Beat Rate Guarantee.
Our “One Call for All” service model sets the standard in merchant services. Whether you or your valued clients have account or technical inquiries, you’ll benefit from a single-point of contact and access to hands-on assistance with proposal development, seamless merchant boarding, reporting, and more.
Leverage Electronic Payments’ in-house, full-service approach to merchant services and open your financial institution to new revenue! Electronic Payments empowers financial institutions with comprehensive, innovative payment processing solutions and programs tailored to fit any business model.
Through one partnership, you’ll benefit from the exceptional in-house service, turnkey tools, and progressive payment and point of sale technologies Electronic Payments is known for. Our reputable merchant services programs include a multitude of advanced, integrated business solutions, which enable your valued clients to optimize operations and grow.
Gain access to the best tools and support today with no risk or liability to your institution! With our Bank Referral Program, you can extend a comprehensive merchant services program to your clients without tying up your resources. From account set up and implementation to equipment programming and deployment, our dedicated support teams manage each of your accounts from start to finish, allowing you to focus on business as usual. All your team needs to do is provide referrals!
Looking to be more involved in the sales process, but need the extra resources to extend dedicated support? With our Sales Hybrid Bank Program, you have the ability to participate in the onboarding process at a level that is comfortable for your financial institution. Electronic Payments acts as an extension of your team, maintaining your accounts and providing hands-on assistance to ensure you, and your clients, get the most out of your merchant services program.
If your financial institution has the available personnel and resources, our Agent Bank Program may be the right choice for you. With this program, you have complete control and remain actively involved in your merchant relationships, allowing you to build stronger connections and attract new sources of revenue. With access to all of Electronic Payments’ industry-leading tools, your employees will be the face of your merchant services program.
If you’re familiar with Electronic Payments, you know we’ve set the standard in comprehensive payment processing. We continuously develop our advanced solutions and cost-effective processing packages to ensure your merchants can support the latest payment methods, including chip cards and Apple Pay™, and accept all payment types, including credit/debit, EBT, and fleet cards. We also extend the value of their business by offering free, integrated gift card processing.
Whether your clients are new to accepting credit cards or looking for more affordable, innovative payment options, Electronic Payments has the solutions in place to fit the needs of every business!
Our foundation is steeped in payments, but we’re just as passionate about the point of sale and omnichannel retailing tools today’s merchants are seeking. From EMV/contactless solutions to mobile payments and advanced POS systems, we deliver cost-effective, innovative products that support the newest technologies and payment methods, cornering the market on long-term merchant satisfaction.
Optimizing payments and business operations at an affordable cost, Exatouch® combines modern, high-performance hardware, feature-rich software, and support in one complete solution.
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Streamline your clients’ entire payment processing system with ProCharge®, a comprehensive platform that includes mobile processing, a virtual terminal, and full integration with your merchants’ preferred accounting software.
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With seamless setup and integrations, we offer in-house gift card processing with a no-risk start-up program, real-time online reporting, and marketing materials to accommodate every business.
We're thrilled to hear from you and look forward to discussing how partnering with us can help grow your business. We'll be in touch within the next business day.
In order to process your request, please complete the online referral form below.
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.