We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
We’re a cutting-edge financial technology company encompassing point of sale, payment processing, merchant services, and so much more. We help SMBs grow with innovative tools like ProCharge®, Cygma®, and others—all of which are developed and supported in-house.
When Electronic Payments was first born in the year 2000, it was in response to an expanding, yet underserved market that frequently overpaid for merchant services. Two decades later, our mission remains as strong as it was when we first began. Simply put, we exist to help small to midsize businesses (SMBs) prosper. From humble beginnings, our Founder and CEO, Michael Nardy, built Electronic Payments into what it is today—one of the most respected merchant acquirers in the United States.
Read more about Electronic Payments, including our company’s mission, history, and values.
Learn More About Us →
Reliable, Easy-to-Use Products and Services That Empower Businesses Nationwide
Our commitment to improving the communities in which we live and work extends across borders, cultures, races and interests. Through the use of our Charity POS initiative, we give back to our supported organizations by fostering better education systems, helping disadvantaged youth and families, supporting arts and culture and protecting the environment.
Our philanthropic efforts reflect the diverse interests of our business and staff, including human services and humanitarian efforts, community outreach and volunteerism. We continually assist victims of domestic violence, promote the improvement of health and the environment, and present educational scholarships to local high school students. We have also been quick to provide assistance with charitable events and fundraising efforts.
Learn how Electronic Payments’ team, technologies, and support are different from other merchant service providers—and how we’ve positioned businesses for success for over 20 years!
Find answers to frequently asked questions about Electronic Payments, merchant services, payment processing, point of sale, and more.
We help merchants of every type streamline operations and grow their businesses, including:
Restaurants: Fine Dining, Quick Service, Fast Casual, and More
Bars, Breweries, and Lounges
Groceries, Markets, Convenience Stores, and Gas Stations
Salons and Spas
Medical, Dental, and Business Offices
"I used to ask our staff to call me if they ever had questions regarding our former payments system. Our old phone support was just too expensive, so I had to fill the role to diminish operating costs. Now, everyone knows the Electronic Payments Technical Support team is on standby 24/7, without a bill attached. The added peace of mind is priceless!"
Cathy, Owner of 5 O'Clock Somewhere
"I like the high level of customer service and support I receive. It’s so nice not to have to stress about calling for help when I need it."
Terra, Owner of Agate Electrolysis
"Since partnering with Electronic Payments, my effective rate has dropped to nearly half a percent! These savings have improved my cash flow and increased my revenue, allowing me to invest in growing my business."
Dawn, Owner of Chestnut Ridge Sewing
Interested in joining our pioneering team and growing your career at Electronic Payments? View our open positions.
View Open Positions
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.