We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Cygma, EPI’s proprietary frontend authorization network and backend clearing platform, supports all the major card schemes and processes credit, debit, prepaid, and EBT transactions. In addition to the Tier I card schemes, regional debit networks are fully supported via Gateway bridge to the various regional debit networks.
Cygma has a host of JSON and RESTful APIs which enable your POS, software application, mobile app, website, or other project to connect directly with an authorization host. Semi-integrated terminal applications are also available which give your project instant payments ennoblement including EMV and contactless capabilities.
Is your ISO ready for a direct bank and processor relationship? Through our bank partners, Cygma can enable your ISO with direct bank sponsorship and a dedicated BIN/ICA relationship with sponsorship into the four major card schemes plus pin-debit and EBT processing. You can control the management of your portfolio from risk, underwriting, account boarding, deployment, customer service and tech support and establish yourself as a full service ISO/MSP.
Build for speed, Cygma has one of the fastest authorization processing speeds of any platform today.
Cygma supports the latest frontend authorization modes and backend clearing levels including Level III processing for B2B, B2G savings.
The Cygma backend settlement platform is optimized to save your merchants money through enhanced Interchange optimization built automatically into the clearing process.
With late batch cut times, Cygma offers merchants near real-time payment processing in actual batches with deposits in as few as 5 hours from cutoff.
Develop your payment hook onto the Cygma frontend and ProCharge gateway for the best merchant experience.
Cygma uses the latest technology and security to ensure your data is secure.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
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