We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
March 18, 2021
Chances are you’ve heard about PCI Compliance—and if you haven’t, you’re certainly aware of criminals targeting businesses to steal sensitive credit card data. Safeguarding your business and your valued customers from this kind of fraud is critical, but many merchants aren’t entirely sure what to do. In this article, we break down what you need to know about PCI (Payment Card Industry) Compliance to protect both your business and your customers.
PCI Compliance is a set of requirements intended to ensure all businesses that process, store, or transmit credit card information maintain a secure data environment. Whether you have a computerized POS system, process over a phone or a credit card terminal, or have an eCommerce website, PCI Compliance establishes a series of best practices and minimum security protocols that must be observed.
Being PCI compliant means consistently adhering to a set of guidelines set forth by the Payment Card Industry Security Standards Council® (PCI SSC), an organization formed in 2006 for the purpose of maintaining credit card security. As a result of increasing data leaks, the Payment Card Industry Data Security Standard (PCI DSS) was created, including a series of regulations and protocols put in place to prevent fraudulent transactions and even worse, data breaches.
While there are 4 PCI Compliance levels for businesses based on payment card transaction volumes over a 12-month period, the majority of small and medium-sized businesses (SMBs) will fall within level 4 when it comes to compliance. PCI Compliance can be a complex maze to navigate for business owners, but they can look to their merchant services provider for guidance.
The PCI Self-Assessment Questionnaire (SAQ) is a merchant’s documented statement of compliance with PCI security standard requirements. An SAQ is a way to demonstrate that, as a merchant, you have security measures in place to keep cardholder’s sensitive data secure at your place of business. SAQs vary according to business type and your merchant services provider can help you determine which type of questionnaire is required and assist you in completing it.
If a data breach occurs and you’re not PCI compliant, your business will have to pay expensive fines—and you run the risk of losing your merchant account, which means you won’t be able to accept any credit card payments at your business. Additional effects of non-compliance include, but are not limited to:
Added vulnerability to data breaches
Increased fraudulent activity
Hefty fines and/or penalties from the card associations
Irreparable brand damage
Diminished sales & loss of wages
These effects merely scratch the surface of non-compliance, and a breach of any kind has long-term consequences. It’s important to educate yourself and follow security protocols to safeguard your business and your customers. Compliance is paramount to the security of your merchant account and the cardholder data you process. Don’t leave your business vulnerable to an attack. Criminals are smart, but by following proper PCI DSS guidelines, your business can stay ahead of the game.
While PCI DSS is not a law, it is a security standard mandated by major credit card brands and the banks that manage payment processing. Additionally, PCI Compliance is part of the contractual relationships between a merchant and the major credit card brands.
Complying with PCI security standards may appear to be a daunting task. Yet, compliance is not as difficult as you think, especially if you have the right partner and tools at your disposal.
According to PCI SSC, the benefits of compliance are significant, particularly considering that failure to comply may result in serious and lasting consequences.
PCI Compliance means that your systems are secure, and your customers can trust you with their sensitive payment card information. Trust leads to customer confidence and repeat business.
PCI Compliance improves your reputation with merchant acquirers and payment card brands—which are just the partners your business needs to thrive.
PCI Compliance is an ongoing process that aids in preventing security breaches and payment card data theft in the present and future. Being compliant means you’re contributing to a global payment card data security solution.
PCI compliance helps your business in countless ways. It’s why Electronic Payments, an industry leader and trusted processing partner, is here to help you not only understand the risks, but take an active role in achieving PCI Compliance. We maintain a website to assist our merchant partners in becoming fully compliant with PCI DSS, regardless of business size, method of processing, or past experience with PCI Compliance.
Visit pcicompliance.info and click on “Get Compliant”, where you can complete the SAQ in just 15 minutes! With our free SAQ Wizard, you’ll avoid monthly compliance fees and gain peace of mind. We’ve spent hundreds of thousands of dollars to achieve compliance with the PCI DSS, so our merchant partners don’t have to!
Gift cards are a smart way to expand your brand, reach new customers, and make more money all yea...
Read about how this local Italian restaurant and pizzeria installed a POS to serve customers fast...
Learn what key POS features to look for when selecting a system for your convenience store.
Small businesses can’t wait on hold for Technical Support. That’s why Electronic Payments leads t...
View a list of 20 key benefits a point of sale offers entrepreneurs, from saving time and reducin...
Subscribe to our blog and we'll keep them coming!
We'll deliver new posts right to your inbox as soon as they're published. Stay tuned for ongoing tips, advice, and strategies you can use to grow your business!
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.