We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Electronic Payments is a company where you can build a career and make a difference. Our mission is focused on helping small businesses grow with innovative payment processing and point of sale (POS) technologies. When you join our team, you’ll be supporting local businesses that make communities nationwide vibrant and unique.
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At Electronic Payments, our roles extend beyond titles. You’ll find a wide range of teams all across our company working together to fulfill a common mission—with plenty of opportunities to learn and grow.
We’re a close-knit team of more than 150 professionals nationwide who are passionate about the payments industry and the work we do to advance it.
Bringing together diverse people and points of view is a key component of Electronic Payments’ success. We welcome everyone on our team and value their input.
When employees are at their best, so is Electronic Payments! That’s why we offer a competitive benefits package to our team members, including:
Electronic Payments is celebrating its 20th anniversary this year! Read more about what makes the...
Electronic Payments CEO Michael Nardy shares insights into the payments industry as part of being...
We take pride in developing, deploying, and supporting our own payment and POS technologies in-ho...
As an ISO Support Representative, Ron is responsible for assisting our independent sales offices and agents with a broad range of inquiries, covering everything from interchange and statement analysis to equipment. What Ron loves most about working at Electronic Payments is the staff. “We all support one another in our work, which I think is important."
Ron, ISO Support Team Member
Susan works with merchants and sales agents directly on PCI DSS compliance, a subject she finds extremely interesting. "One of the best parts of my work is assisting merchants with compliance. Often, they're worried about compliance issues and I really enjoy alleviating their fears and helping them with their concerns. When it comes to working at Electronic Payments, I love that the company openly shares and disseminates information, giving all employees the tools needed to complete their tasks efficiently."
Susan, Merchant Support Team Member
Nicolai started in Electronic Payments' Technical Support department. Not long after, he took the opportunity to move to the File Build team where he helps get new merchant accounts set up. When asked what he likes best about the company, Nicolai said, "Everyone is helpful and willing to teach you. So every day you're better than you were the previous day." His commitment to continuous improvement is one of the reasons Nicolai was named Rookie of the Year in his first year on the File Build team.
Nicolai, File Build Team Member
Lisa loves a challenge, but when asked about her favorite success story or accomplishment, she says it's even bigger than that. Lisa is thankful for the opportunities she's had, including a wonderful career, great colleagues, and having met her now husband at Electronic Payments. "Achieving 10 years with the company is the greatest accomplishment in itself," Lisa said. "I've evolved over the years and grown into my current position—and the person I am today!"
Lisa, ISO Support Team Member
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.