We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
We partner with resellers, ISOs, VARs, ISVs, banks, credit unions, affinity organizations.
Sub-Agent Commission Payouts
Let EPI handle the burden of sub-agent compensation payouts and 1099 tax compliance
24/7 Service and Support
Our 24/7 help desk is second to none and supports your merchants day and night
Data is our Specialty
All your merchant data – batches, transactions, residuals, analytics – in your Merchant360.com portal
As a product and service driven organization, your ISO or Agency can be built on our platform using our products, services and support. Put the power of a Top 30 Acquirer and a direct processor behind all that you do. There’s power in a partnership with EPI.
ISO and Agent Support
Our sales support team possess a vast industry knowledge
Underwriting and Risk Management
In-house Risk and Underwriting means you have access to decision-makers
Private Label/Registered Branding
We can build your brand around most of our product offerings plus offer Registered ISO/MSP programs with direct bank sponsorship
In-house chargeback, customer and tech support teams superpower your business
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.