We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Electronic Payments is committed to offering our partners ongoing networking and educational opportunities to help them attain their full earning potential. That’s why we sponsor a variety of events, including roadshows, meetings, webinars, and our annual IMPACT conference. They’re ideal platforms for building your knowledge and staying up to date on the latest industry news and trends, while strengthening relationships with fellow payments and POS professionals.
Attending a conference or show? Reach out to Keith Ashcraft, Electronic Payments’ Director of Business Development, to schedule time to meet up for drinks, dinner, or simply a great conversation! Learn about our latest programs that can take your earnings to another level—and find out more about our best-in-class service and support that no one in the industry can match.
We look forward to connecting with you!
Contact Keith at firstname.lastname@example.org or 631-591-7679.
Available exclusively to our ISO and agent partners, our webinar series provides the latest information and resources needed to successfully sell in today’s evolving market. Engage with Electronic Payments’ management team while obtaining product training and demonstrations, sales tips, and industry updates. We cover a wide variety of topics, most recently focusing on sales strategies, payment and point of sale trends, ways to help small businesses, and other subjects centered on expanding your portfolio and making more money.
Register for our upcoming webinars!
Mark your calendars now for IMPACT 2022 and get ready to join us in Orlando for a truly one-of-a-kind experience. Our annual IMPACT conference positions you for even greater success with a program designed to foster relationships and expand your knowledge in all things payments and point of sale. You’ll benefit from:
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.