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Electronic PaymentsBlog
June 24, 2025
Behind EPI
IMPACT26 is almost here! We’re bringing back all your favorite events—and more—to a brand-new destination: beautiful Puerto Rico! From exploring El Yunque National Forest to relaxing on the beach and kayaking along the Mameyes River, 2026 promises a fresh new backdrop. Whether it’s your first time joining or you’re a seasoned attendee, you’ll find plenty of new reasons to be excited.
IMPACT is the premier annual conference for agents and ISOs: a high-energy, three-day experience focused on strategy, execution, and growth that’s built to last.
Typical programs at IMPACT include:
IMPACT is more than a conference—it’s a launchpad for growth where you’ll explore EPI’s newest tech, sales tools, and partnership strategies while building lasting relationships that make an impact.
Want a taste of IMPACT? Check out highlights from IMPACT25!
When: November 8–12, 2026 Where: Windham Grand Rio Mar, Puerto Rico
Registration is now open—secure your spot today!
And sign up for email updates so you never miss IMPACT news!
This year’s conference is all about amplifying agent success with:
In 2026, IMPACT turns the spotlight on your long-term business growth and sales success with two new speakers:
Jason Evans: Get Your Degree in Sales!
Our first keynote speaker is renowned sales trainer Jason Evans of Power Sales University. His program, Get Your Degree in Sales, will focus on real-world sales challenges that impact agents and ISOs and give you actionable takeaways to grow your revenue.
Ron White: Triple Your Money, Triple Your Sales
Ron White, two-time U.S. Memory Champion, is bringing his brain-training strategies to the main stage. He’ll teach you tips and tricks to master your memory for better retention, sharper communication, and boosted sales performance.
The favorite, hands-on POS Lab returns! This year with the newest tech—including the TableTurn®, our new restaurant management platform! This is a great chance to explore real-use scenarios and ask questions directly to our product experts.
This year, attendees get access to two new, hot-topic deep dive sessions:
We’ll also cover the latest advancements and helpful sales strategies for our complete product portfolio, including Cygma®, Exatouch® POS, ProCharge®, EPI Capital, Clover®, and leading terminals.
IMPACT26 will introduce several new opportunities for attendees to connect, unwind, and experience Puerto Rican culture.
Here’s what makes IMPACT a must-attend in 2026:
IMPACT brings together EPI’s home office staff, tech developers, sales leaders, and hundreds of agent partners. You’ll leave with new knowledge and a stronger support system.
From new additions, like TableTurn® POS, Cygma®, and Handpoint®, to flagship tools like Exatouch® POS and ProCharge®, IMPACT is the perfect opportunity to learn more about the solutions your merchants will love.
Peer-led sessions and casual social events mean you’re learning from people who understand your challenges and are eager to share what works.
Your registration covers:
Note: Please note that the optional Golf Outing, airfare, hotel reservations, parking, and transportation are not included with registration; you’ll need to take care of booking and covering all your own travel expenses, including taxis or ridesharing from the airport. Learn more about booking and travel to IMPACT here (and we’ll also send you more info once you register).
IMPACT is for EPI’s active sales partners: any single MLS and/or ISO who boards merchant accounts onto Electronic Payments every month. Primary registrants have the option to add up to nine guests, with discounted rates for parties of three or more (up to eight).
Not a partner? Visit residuals.com to learn more about our partner opportunities and ways to get involved.
IMPACT can be a whirlwind of events, so we highly recommend preparing ahead of time to take full advantage of every moment. Here are our top tips for a successful IMPACT experience:
Our IMPACT website has lots of details you’ll want to read through before arriving. Here, you’ll find more information on all activities and venues as well as a comprehensive FAQ to answer any questions that might come up as you prepare for Puerto Rico!
Rooms at Wyndham Grand Rio Mar Resort are available at a competitive group rate, and we strongly encourage you to book as soon as you get your registration confirmation; rooms are limited!
Our group rate for a single/double guest room is $259.00 per night, plus tax, room charges, and a daily discounted resort fee of $45.00.
Just register for IMPACT and we’ll send you a booking link to secure your exclusive rate!
As the event gets closer and more details are confirmed, we’ll release information via our social media channels. You’ll also get to see snapshots of past IMPACT events and learn more about what to expect from this year’s conference. Here’s where you can follow IMPACT26:
Be prepared to share your IMPACT experiences on social media, including people you’ve met, information you’ve gained, and the memories you’ve made. Your merchants will be equally excited to hear about new tech, industry updates, and new ways you’ll be able to support their businesses! Don’t forget to use #IMPACT26 in all posts and tag Electronic Payments.
Attendance at all IMPACT events is strongly recommended, but coming in ready to take as much away from the experience as you can goes a long way! Our more casual events provide excellent opportunities to connect with other agents and members of the industry that you won’t want to miss.
We make it easy to stay informed, interact with EPI staff and fellow attendees, build your personal conference agenda, and participate in polls and surveys via mobile! Our mobile app will be available in the weeks prior to the event, so stay tuned for details.
In the month leading up to IMPACT, you’ll have the chance to reserve time in the POS Lab, where you can get hands-on training, demos, intel, and sales advice from our product experts. But that’s not all! You can also pre-book dedicated meetings with the EPI management team! Keep an eye out for details on how to schedule.
On the fence about attending? Here’s what past IMPACT attendees have to say:
“You cannot get this level of knowledge on your own that we get in these different breakout sessions. Yes, it’s a quick two to three day conference, but it’s the best two to three days that you’ll ever experience.” – Lynn Soram, Soram Merchant Solutions; EPI partner since 2020 “There’s people that I only talk to on the phone. Until I started coming to IMPACT, I never met ’em. Now I can put a face with a name and they’re like an extended family.” – David Taylor, Discount Payment Processing South; EPI partner for 18+ years “Coming to IMPACT was so helpful for me because I was able to build relationships with other people in the industry. And those have been so invaluable to me… I have other people in the industry that I can bounce ideas off of, and I’ve never had that before.” – Leah Lanius, Moxie Pay “You’re meeting new people… Not viewing each other as competition, but more like partners in a bigger community … Every single agent that’s here for the first time has been like, why didn’t I come before?”– Keith Sampson, Surv Payments “If you want to be a better agent, if you wanna better serve your community and you wanna better serve your merchants, then come to IMPACT. You’ll be coming to welcome arms and you’ll be growing and becoming the best agent that you can be.” – Julia Predmore, 805 Merchant Services; EPI partner since 2022
“You cannot get this level of knowledge on your own that we get in these different breakout sessions. Yes, it’s a quick two to three day conference, but it’s the best two to three days that you’ll ever experience.” – Lynn Soram, Soram Merchant Solutions; EPI partner since 2020
“There’s people that I only talk to on the phone. Until I started coming to IMPACT, I never met ’em. Now I can put a face with a name and they’re like an extended family.” – David Taylor, Discount Payment Processing South; EPI partner for 18+ years
“Coming to IMPACT was so helpful for me because I was able to build relationships with other people in the industry. And those have been so invaluable to me… I have other people in the industry that I can bounce ideas off of, and I’ve never had that before.” – Leah Lanius, Moxie Pay
“You’re meeting new people… Not viewing each other as competition, but more like partners in a bigger community … Every single agent that’s here for the first time has been like, why didn’t I come before?”– Keith Sampson, Surv Payments
“If you want to be a better agent, if you wanna better serve your community and you wanna better serve your merchants, then come to IMPACT. You’ll be coming to welcome arms and you’ll be growing and becoming the best agent that you can be.” – Julia Predmore, 805 Merchant Services; EPI partner since 2022
Head to IMPACTEPI.com and reserve your spot today. Space is limited, and it fills fast. If you’re serious about leveling up your success with EPI, this is the place to be. Save your seat now!
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POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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