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Electronic Payments Inventory Build

If you have questions regarding the inventory build process or the Terms and Conditions, please contact Technical Support at (800) 966-5520 – Option 3.

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Inventory build contact information

Please acknowledge the inventory build process below.

  1. Inventory Template Submission

    Only one (1) submission will be accepted per inventory import. Electronic Payments will include all specified inventory items, but they must be listed in the initial inventory template submission. Please make sure to include as much information as possible within the inventory template.

    To ensure there are no errors, please review your inventory template carefully prior to submission. Electronic Payments is not responsible for any typographical, spelling, or grammatical errors.

    Note: We require an Excel file marked with the appropriate column headings for all inventory submissions. Please download our Exatouch Retail Import Template, which includes instructions and all required headings. We will only accept files in Excel format; there are no exceptions.

  2. Inventory Build

    Once your files have been uploaded, Electronic Payments will create a new inventory database using the document provided.

  3. Installation Call and Inventory Review

    The designated inventory contact will have the opportunity to review the new inventory database during the point of sale Installation Call with Electronic Payments. It's important to note that this call may not be with the same individual who created the new inventory database. In order to review the inventory during the Installation Call, you'll need an internet connection and power at all locations where the point of sale equipment will be placed.

Acknowledgement*

Please download the Exatouch Retail Import Template and follow the instructions. Please include all required fields noted in red before submitting.

Accepted file types: xls, xlsx, Max. file size: 8 MB.
This field is for validation purposes and should be left unchanged.

Please make sure to reach out to Product Success at product-success@electronicpayments.com if they run into any issues uploading the files or questions about menu building.