We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
Calverton, New York — April 5, 2017 — Electronic Payments, leading payments and point of sale provider, has augmented its service offerings for the financial institutions channel, welcoming Robert Stanley on board to serve as the Director of FI Relations. Banks and credit unions looking to diversify their merchant services will have access to a variety of payment and point of sale technologies, programs and support tailored to their business model, enabling them to better serve SMBs in their local community and across the nation.
With over a decade of industry experience, Mr. Stanley has worked with numerous banks as a consultant and employee, implementing highly competitive merchant services programs. Mr. Stanley will serve as Electronic Payments’ primary point of contact for the FI channel, assisting with all aspects of support, including onboarding, proposal assistance, and portfolio management. He will also implement the education necessary for Electronic Payments FI partners to successfully maintain merchant accounts.
“My involvement in the financial sector has afforded me the insight necessary to execute a successful FI partner program,” stated Robert Stanley, Director of FI Relations. “By leveraging Electronic Payments’ resources and technologies and aligning them with the existing client relationships of each FI, we provide added opportunity to generate additional non-interest income while protecting the integrity of each FI’s name.”
In addition to fostering new and standing bank partner relationships, Mr. Stanley will oversee the in-depth training required for Electronic Payments ISO and agent offices to extend stable merchant processing services to financial institutions nationwide.
For additional information, visit www.electronicpayments.com.
About Electronic Payments
Innovating with new technologies, Electronic Payments has distinguished itself as one of the most highly regarded payment and transaction processing companies in the United States. Electronic Payments currently serves businesses in all types of industries and acquires new merchants through a network of POS value-added resellers (VARS), agent banks, sales agents, and independent sales offices (ISOs). Visit www.electronicpayments.com for more information.
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
"*" indicates required fields
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP American Express may require separate approval.
Privacy Policy →|Do Not Sell My Personal Information →