Attention!Daylight Saving Time ends Sunday, November 3, 2024. Click here for instructions on how to update your terminal's clock.
We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
Read about our inspiring journey
New technologies and payment methods are constantly evolving. That’s why we make it easy for your business to accept all the payment types your customers want to use.
Learn More →
Whether you run a restaurant, retail store, or service business, Exatouch® Point of Sale is designed to streamline operations, improve the customer experience, grow your profits—and simplify your life.
Learn More About Exatouch® POS →
We know your business doesn’t have time to wait on hold for help from Technical Support. Rely on our team of skilled professionals to provide next-level service, getting you back up and running in a flash.
Partner with Electronic Payments and gain access to:
Advanced payment and point of sale technology developed and supported in-house
Free menu and inventory builds, free POS training, and free over-the-phone installation
Affordable processing rates and free gift card processing
Best-in-class service and 24/7, U.S.-based technical support
Get Started Today
As a product and service driven organization, your ISO or Agency can be built on our platform using our products, services and support. Put the power of a Top 30 Acquirer and a direct processor behind all that you do. There’s power in a partnership with EPI Transaction Processing Services.
ISO and Agent Support
Our sales support team possess a vast industry knowledge
Underwriting and Risk Management
In-house Risk and Underwriting means you have access to decision-makers
Private Label/Registered Branding
We can build your brand around most of our product offerings plus offer Registered ISO/MSP programs with direct bank sponsorship
Support
In-house chargeback, customer and tech support teams superpower your business
Partner Today
See what our merchant partners are saying about working with us. Learn how they’ve used our solutions and support to overcome common challenges and grow their businesses. Then, take advantage of the customizable tools we offer to be our next merchant success story!
Dive into more Success Stories
"We're extremely happy with the services we get from Electronic Payments. We've never had any issues and no one has been able to beat the rates they're able to provide."
Dennis, Cole’s Postal Center
"Thank you for looking out for our business and having such a great system. Exatouch® is exactly what we needed."
Fouad, Owner of Great Steak Restaurant
"ProCharge® Desktop is saving us time and we’re able to get more customers paid up and on their way quickly."
Justin, Manager at Fairway Carts, Parts & More
"I like the variety of data available. It's easy to search for information and maintain it, so I can use it to run all parts of my business. I've used point of sale for many types of businesses, and Exatouch is one of the best. It's easy to use and obtain details."
Atul, Owner of Mantua Beverage & Gas
"Exatouch helps us better manage keg deposits and returns, which is a big part of our sales. Like the other Exatouch features, it is very easy for us to use."
Hardeep, Owner of Twinsburg Beer, Wine & Liquor
"With 6 Exatouch stations, we can easily accommodate orders placed at the counter, takeout windows, or over the phone. Most importantly, each station supports all payment types, including EMV and contactless transactions."
Ron and Rich, Co-Owners of Goldenrod Drive-In
"As far as training, we’ve been able to teach new hires how to use the system in actual seconds."
Heather, Co-Owner of Sticky Fingers Bakery
"I used to ask our staff to call me if they ever had questions regarding our former payments system. Our old phone support was just too expensive, so I had to fill the role to diminish operating costs. Now, everyone knows the Electronic Payments Technical Support team is on standby 24/7, without a bill attached. The added peace of mind is priceless!"
Cathy, Owner of 5 O'Clock Somewhere
"I like the high level of customer service and support I receive. It’s so nice not to have to stress about calling for help when I need it."
Terra, Owner of Agate Electrolysis
"Since partnering with Electronic Payments, my effective rate has dropped to nearly half a percent! These savings have improved my cash flow and increased my revenue, allowing me to invest in growing my business."
Dawn, Owner of Chestnut Ridge Sewing
"We've been using Electronic Payments' eGiftSolutions® gift cards since 2018. The program was always great, but it's even better with Exatouch®. We love our custom gift cards with our logo and so do our customers!"
Rebecca, Owner of Rebecca's Bistro
"We're happy with TableTurn®! The best thing is the dropoff in chargebacks, which were a regular issue."
Raymond, Co-Owner of Captain's Table
"Exatouch® POS has made not only our day-to-day operations faster, it's put us in a better position to handle the growth we're experiencing. We love the way it looks and what it does for us!"
Rick, Co-Owner of Liquor Locker
"Exatouch makes checking out a customer nearly foolproof... and has sped up the checkout process by at least two minutes per customer."
Taras, Co-Owner of Winesburg Meats
"Exatouch is great—and the service and support are great, too!"
Hadram, Owner of Super Burger
"For business owners who value simplicity, I think ProCharge® Desktop is the right product. That's what we love about it—the solution is simple and seamless."
Taylor, Manager at Metro Metal Supply
Follow our social media pages to stay up to date on all things payments and point of sale—plus get a glimpse behind the scenes of Electronic Payments!
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
"*" indicates required fields
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP American Express may require separate approval.
Privacy Policy →|Do Not Sell My Personal Information →