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Calverton, New York — January 5, 2021 — Electronic Payments, an industry-leading merchant services provider offering a variety of payment processing and point of sale solutions, has expanded their ProCharge® platform to include ProCharge Desktop, a Windows application that allows a merchant’s front office staff to quickly accept EMV and contactless payments at the counter. With streamlined payments, businesses can expedite checkout, improve workflows, and save on processing costs.
ProCharge Desktop is PCI DSS certified, enabling a wide range of businesses reliant on accounting and practice management software to seamlessly and securely process payments, while realizing substantial savings. With a special focus on medical and professional-service offices, ProCharge Desktop was developed to allow merchants to continue using their existing software and add a stand-alone countertop terminal to accept payments, including support for EMV/NFC transactions.
Designed to be customer-centric, ProCharge Desktop gives a merchant’s client complete control over the transaction, including choosing their preferred method of payment. The solution’s ability to accept contactless payments eliminates the need to handle cash or credit cards—and ProCharge Desktop makes it easy for staff to print customer receipts on any office printer. Additionally, with support for multiple users and workstations, ProCharge Desktop’s simplified payment acceptance works with any Windows-based computer operating on Windows 10 software.
“ProCharge has been a reliable platform for thousands of merchants, and we’re excited to bring its many advantages to this market,” said Michael Nardy, CEO. “Every business should be able to speed their customers through checkout with the ease and confidence of processing through a reliable partner like Electronic Payments. ProCharge Desktop provides an array of possibilities that ensure business continuity, including next day funding, reporting, and service from our Technical Support team. Plus, it’s a smart tool to lower processing costs and avoid expensive investments in new hardware and software.”
The new Desktop application can be installed and setup within minutes, allowing merchants to start accepting payments quickly with zero downtime. They can also take advantage of ProCharge’s next day funding and free integrated gift card processing, all backed by Electronic Payments’ 24/7 U.S-based, in-house Technical Support.
Current users of ProCharge enjoy the many inherent features of the platform’s product ecosystem, including recurring billing, e-invoicing, and support for mobile payments. To learn more about ProCharge and all of the features and benefits the application offers, visit www.electronicpayments.com/procharge.
About Electronic Payments
Continuously innovating with new technologies, Electronic Payments has distinguished itself as one of the most highly regarded payment and transaction processing companies in the United States. Electronic Payments currently serves businesses in all types of industries and acquires new merchants through a network of POS value-added resellers (VARS), agent banks, sales agents, and independent sales offices (ISOs). Visit www.electronicpayments.com for more information.
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
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We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
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