We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
A white-labeled version of USAePay, Vault is a reliable middleware gateway that integrates with major online payment systems for eCommerce and point of sale solutions. For years, Vault has serviced merchants in numerous industries with a complete set of tools designed to boost savings and profits with benefits like improved fraud protection and more.
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Protect your profits with built-in measures like EMV chip technology, contactless transactions, and more.
Don’t worry about switching! Vault’s payment gateway solution can connect to many POS and shopping cart options through their open API.
Composed of industry best practices and minimum security protocols, this creates a secure environment to process, store, and transmit credit card information.
Our industry-leading, U.S.-based tech support team is here to guide you through installation and set-up, as well as any post-implementation help.
Vault is a gateway solution that acts as a intermediary between merchants, customers, and their respective banks to safely transmit payment processing data and authorize transactions.
Omnicommerce is a great strategy for making the most of your business channels
Chargebacks are increasing for all types of merchants
Getting great support for your point of sale system is critical
Set up your payment gateway solution today and benefit from significant savings, legendary service, and improved security!
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
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We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP American Express may require separate approval.
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