1. The server inputs the order

Your customer’s order goes straight from the server to a digital POS to ensure nothing gets lost in translation between front and back-of-house teams. If the customer decides they don’t want the zucchini that usually comes with their pasta dish, modifications are easy to input and flag for the kitchen. Your servers won’t need to furiously scribble down orders and your kitchen staff won’t need to interpret hand-written tickets—a win-win!

2. The order pops up on the kitchen display

No need to send your servers running back and forth from the kitchen. With a KDS, when orders are input, they’ll pop up automatically to alert kitchen staff and get the meal moving along.

3. Each element of the dish gets coordinated

If you have multiple display screens, a KDS can intelligently break down orders and send each part to the right prep station. For example, your pasta dish might come with grilled chicken and a side of vegetables. A good KDS will be able to parse the recipe and coordinate between your main prep station and the grill.

4. The KDS prioritizes and orders tasks based on timing

You don’t want your pasta to sit and get cold while you finish cooking the chicken. Kitchen display systems can help keep your staff organized so every dish gets finished at the right time.

5. Your inventory updates automatically

As orders come in and get fulfilled, your system will keep track of the ingredients used and compare them to your inventory. If something is out of stock, your staff will be notified, allowing them to quickly find an alternative for the customer. You’ll also have all the data you need to restock efficiently and save money.

6. Updates are sent to the server

When a dish is done, or something needs to be changed, your KDS will notify servers so they can get each dish out as fast as possible, minimize wait times, and keep tables turning.

Benefits of a KDS

• Expedited orders: A KDS eliminates the manual process of writing, printing, organizing, and managing tickets, giving staff back plenty of time to finish orders faster.
• Better communication: The integration of a KDS and your POS means much less back and forth between servers and the kitchen.
• Improved dining quality: With time saved and processes streamlined, your kitchen staff has more energy and room to focus on cooking delicious meals.
• More accurate orders: Real-time updates mean information is quickly and accurately relayed from the dining room to the kitchen.
• Efficient inventory management: Get updates when you hit low stock and access data to efficiently process your next supply order.
• Organized kitchen operations: Automatically route dishes to the right prep stations prioritize dishes by time needed.
• Integrated online ordering: Fulfill online orders—including those for pickup and delivery— through ONE automated system.
• Reduced stress: Easier operations and better communication mean less physical work for your staff and less mental load, making it much easier to keep morale high and deliver great quality food and customer service.
• More eco-friendly: Eliminate paper tickets—a win for the environment and a major simplification for your operations.
• Access better reporting data: Get insight on your business as a whole—critical for restaurant operations.