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July 24, 2024

EPI IMPACT25: 2025 Guide to the Premier Agent Conference

EPI IMPACT25: 2025 Guide to the Premier Agent Conference

Back and bigger than ever! IMPACT25 returns this fall with even more hands-on learning, face-time with industry leaders, and can’t-miss networking opportunities—all in the heart of Las Vegas. As we celebrate EPI’s 25th anniversary all year long, there’s never been a better time to connect, learn, and grow. Whether it’s your first time joining or you’re a seasoned attendee, you’ll find plenty of new reasons to be excited.

What Is IMPACT?

IMPACT is the premier annual event for Electronic Payments’ partners—a high-energy, three-day experience where ISOs and agents connect, collaborate, and celebrate.

Typical programs at IMPACT include:

  • POS labs: Get hands-on experience with EPI products like Exatouch® POS.
  • Team meet & greets: Spend time one-on-one with EPI leadership.
  • Breakout sessions: Hear from industry experts on all things payments, from dual processing to tech and tools.
  • Activities, meals, and parties: Connect with fellow agents in engaging settings and have fun!

IMPACT is more than a conference—it’s a launchpad for growth where you’ll explore EPI’s newest tech, marketing tools, and partnership strategies while building lasting relationships.

Want a taste of IMPACT? Check out highlights from IMPACT24!

When & Where is IMPACT for 2025?

When: November 9–13, 2025
Where: Caesar’s Palace, Las Vegas, NV

Registration is open as of May 15, 2025—secure your spot today!

And sign up for email updates so you never miss IMPACT news!

What’s New for IMPACT25?

This year’s conference is all about amplifying agent success with:

EPI’s 25th Anniversary Celebration

Join us for an extra special IMPACT this year as we commemorate 25 years of payment partnerships! You’re invited to be a VIP guest at our 25th Anniversary Celebration & Concert—featuring a mystery concert headliner (stay tuned to find out more)!

The Official Launch of TableTurn® POS

Be among the first to experience EPI’s new proprietary solution for restaurants: TableTurn® POS! From sit-down fine dining to quick service and fast food, TableTurn POS is designed to streamline operations and elevate guests’ experience. Don’t miss this exclusive first look at the future of restaurant POS!

Expanded POS Lab

The agent-favorite, hands-on POS Lab returns, this year with all the latest tech—including the new TableTurn POS! Plus, meet Cygma® if you haven’t gotten the chance yet, get up close with other solutions like Exatouch and ProCharge, explore real-use scenarios, and ask questions directly to our product experts.

Expanded Pre-Conference Group Events

Extend your IMPACT experience with optional pre-conference outings, including:

Pre-registration is required and space is limited, so sign up early

Top Reasons to Attend

Here’s what makes IMPACT25 a must-attend:

1. Get Access to EPI’s Full Network

IMPACT brings together EPI’s home office staff, tech developers, sales leaders, and hundreds of agent partners. You’ll leave with new knowledge and a stronger support system.

2. Be the First to Explore the Latest Tech

TableTurn® POS premieres at IMPACT25; join the fun to be among the first agents to see the new platform! If you haven’t experienced Cygma®—EPI’s own direct processing platform—this will be the perfect time to try out one of our newest releases. Plus, favorites like Exatouch® POS and ProCharge®!

3. Connect with and Learn from Agents Like You

Peer-led sessions and casual social events mean you’re learning from people who understand your challenges and are eager to share what works.

What Does Registration Include?

Your free registration covers:

  • All conference sessions and keynotes
  • Full access to the POS Lab and networking events
  • 3 curated meals, plus breakfast and lunch during conference days
  • VIP social events (including the 25th anniversary concert!)
  • Chances to win prizes and perks totaling $25,000
  • Custom swag bags and conference t-shirt
  • Conference Wi-Fi
  • Registration for 1 adult guest of attendee

Note: Please note that optional group activities, airfare, hotel reservations, parking, and transportation are not included with registration—you’ll need to take care of booking and covering all your own travel expenses, including taxis or ridesharing from the airport. Learn more about booking and travel to IMPACT here (and we’ll also send you more info once you register).

Who Can Attend?

IMPACT is for EPI’s active sales partners—any single MLS and/or ISO who boards merchant accounts onto Electronic Payments every month.

You may bring one adult guest (included with your reservation). While you can opt to register your guest for social activities only, we highly recommend bringing an industry professional who can benefit from our educational sessions, too!

Tips to Maximize Your IMPACT25 Experience

IMPACT can be a whirlwind of events, so we highly recommend preparing ahead of time to take full advantage of every moment. Here are our top tips for a successful IMPACT experience:

Check out the IMPACT site

Our IMPACT website has lots of details you’ll want to read through before arriving. Here, you’ll find more information on all activities and venues as well as a comprehensive FAQ to answer any questions that might come up as you prepare for Vegas!

Book Your Room ASAP

Rooms at Caesar’s Palace are available at a competitive group rate, and we strongly encourage you to book as soon as you get your registration confirmation to ensure you get the best deal!

Our group rate for a single/double guest room is $199.00 – $239.00 per night, plus tax, room charges, and a daily resort fee of $30.00.

Just register for IMPACT and we’ll send you a booking link to secure your exclusive rate!

Follow IMPACT News

As the event gets closer and more details are confirmed, we’ll release information via our social media channels. You’ll also get to see snapshots of past IMPACT events and learn more about what to expect from this year’s conference. Here’s where you can follow IMPACT25:

Get Your Social Media Ready

Be prepared to share your IMPACT experiences on social media, including people you’ve met, information you’ve gained, and the memories you’ve made. Your merchants will be equally excited to hear about new tech, industry updates, and new ways you’ll be able to support their businesses! Don’t forget to use #IMPACT25 in all posts and tag Electronic Payments.

Be Ready to Attend all IMPACT Events

Attendance at all IMPACT events is strongly recommended, but coming in ready to take as much away from the experience as you can goes a long way! Our more casual events provide excellent opportunities to connect with other agents and members of the industry that you won’t want to miss.

Download the Event Mobile App

This year, we’re making it easier than ever to stay informed, interact with EPI staff and fellow attendees, build your personal conference agenda, and participate in polls and surveys via mobile! Our mobile app will be available in the weeks prior to the event, so stay tuned for details.

Pre-Schedule Time with Team EPI

In the month leading up to IMPACT, you’ll have the chance to reserve time in the POS Lab, where you can get hands-on training, demos, intel, and sales advice from our product experts. But that’s not all! This year, you’ll be able to pre-book dedicated meetings with the EPI management team! Keep an eye out for details on how to schedule.

Hear It From Your Peers

On the fence about attending? Here’s what past IMPACT attendees have to say:

“You cannot get this level of knowledge on your own that we get in these different breakout sessions. Yes, it’s a quick two to three day conference, but it’s the best two to three days that you’ll ever experience.” – Lynn Soram, Soram Merchant Solutions; EPI partner since 2020

“There’s people that I only talk to on the phone. Until I started coming to IMPACT, I never met ’em. Now I can put a face with a name and they’re like an extended family.” – David Taylor, Discount Payment Processing South; EPI partner for 18+ years

“Coming to IMPACT was so helpful for me because I was able to build relationships with other people in the industry. And those have been so invaluable to me… I have other people in the industry that I can bounce ideas off of, and I’ve never had that before.” – Leah Lanius, Moxie Pay

“You’re meeting new people… Not viewing each other as competition, but more like partners in a bigger community … Every single agent that’s here for the first time has been like, why didn’t I come before?”– Keith Sampson, Surv Payments

“If you want to be a better agent, if you wanna better serve your community and you wanna better serve your merchants, then come to IMPACT. You’ll be coming to welcome arms and you’ll be growing and becoming the best agent that you can be.” – Julia Predmore, 805 Merchant Services; EPI partner since 2022

 

Ready to Register for EPI’s 2025 IMPACT Conference?

Head to IMPACTEPI.com and reserve your spot today. Space is limited, and it fills fast. If you’re serious about leveling up your success with EPI, this is the place to be. Save your seat now!