We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
December 8, 2022
Editor’s Note: An earlier version of this post ran in 2019. We’re publishing this updated version to include the latest point of sale features that are helping small businesses this holiday season.
The holidays can be stressful for retailers with increased customer demands, training new seasonal staff, and the list goes on. We have some pointers that will help you save time, serve more customers, and boost sales! To ensure your store is performing at its peak this holiday season, enjoy these quick tips on how to use your point of sale (POS) to benefit your business.
The great advantage of POS is its ability to accommodate the needs of your business. With quick ring-up features and a row of customizable buttons right on your register screen, Exatouch® POS streamlines transactions, enabling you to get last-minute shoppers in and out quickly. Label one of your buttons as a gift wrapping fee you can quickly add to transactions for those who want to take advantage of the service. Set another button to make gift card sales simple. Gift cards are a smart way to increase sales, reach new customers, and complete fast returns while keeping funds in your store.
Learn more about the long-term benefits of gift cards →
Pull inventory reports often to ensure you have enough stock on hand to fulfill customer demand. No one wants to run out of their most popular products in the middle of a seasonal rush because that means losing valuable sales and potentially upsetting customers. Keep an eye on your supply stock, too. Have plenty of receipt paper, gift cards, and employee access cards for the seasonal staff you hire. When the end of the year rolls around, evaluate whether an additional POS station may benefit your sales, staff, and customers for upcoming seasons. Many businesses keep an extra station in back that they set up for the holidays to accommodate higher foot traffic.
Exatouch has built-in sales reports that show you which days of previous holiday seasons had the most sales—and the times in which most of those sales were made. Use that information to staff up when you’re busiest and adjust your holiday store hours to ensure you’re open when customers want to shop!
See more ideas on how to use POS reports to maximize your sales →
Exatouch offers the ability to print gift receipts without prices, making customers and their gift recipients happy while streamlining the inevitable exchange process for your staff. You can even include your store’s return policy on the receipt to remain transparent and keep customers informed.
While you have extra hands on deck, be sure to track the productivity of your seasonal staff. With POS data, you can see which team members have the highest sales. Consider offering holiday contests to employees as a fun way to encourage sales and reward top performers with gift cards at the end of the season. If you want to transition some of your seasonal staff to permanent positions in the New Year, employee productivity data can assist with your decision-making process.
By leveraging these POS pointers, your retail store is sure to have its greatest holiday sales yet! Discover more about Exatouch and how it can take your business to a whole new level.
Your selling opportunities don’t end at checkout, so use that time wisely! Learn how to optimize ...
Kitchen display systems streamline food preparation with order screens and timing capabilities. S...
A POS, or point of sale, system is the backbone of your store operations. Learn 15 benefits of PO...
Chargebacks are increasing for all types of merchants. Here’s what to do when you receive one—and...
Experiencing Wi-Fi or cellular network woes that disrupt your payment process? Learn how to proce...
Subscribe to our blog and we'll keep them coming!
We'll deliver new posts right to your inbox as soon as they're published. Stay tuned for ongoing tips, advice, and strategies you can use to grow your business!
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.