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We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Ordering Supplies Has Never Been Easier!
Electronic Payments’ Merchant Advantage Program is an opt-in service that gives you access to:
Plus, it’s all billed seamlessly as part of your merchant statement!
Speak with your local representative for additional details and rates—or call Electronic Payments’ team of experts at (800) 966-5520 – Option 4.
*The MAP Swap Program serves as an extended manufacturer’s warranty for terminals shipped by Electronic Payments. All MAP swaps are subject to approval at the discretion of our knowledgeable Technical Support team. If any physical damage or tampered messaging occurs, the MAP swap does not qualify.
Any returned MAP swap terminals with physical damage will be subject for inspection and review to determine the extent of the damage and whether additional costs will apply.
Unlimited paper supplies are based on number of transactions processed.
For merchants enrolled in the program, please complete the required fields below and submit your order.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Citizens Bank, N.A., Providence, RI, KeyBank, N.A., Cleveland, OH, and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP
Electronic Payments is a registered Independent Sales Organization of KeyBank, N.A., Cleveland, OH; Citizens Bank, N.A., Providence, RI; and Commercial Bank of California, Los Angeles, CA. American Express may require separate approval.
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