We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Gift cards continue to top wish lists, remaining one of the most requested gift items. But did you know gift cards offer your business long-term benefits that go way beyond the initial card purchase? Check out these fun facts to learn how easy it is for your small business to benefit from gift cards!
The average consumer spends $59 more than the original value of their gift card, up $21 from 2017! (First Data)
33% of purchasers spend more on gift cards than a traditional gift. (First Data)
Gift cards are a great alternative to cash back for returned items.
Gift cards are easy to set up and manage!
Consumers frequently redeem the full value of a gift card over multiple visits.
Rewards programs that utilize gift cards encourage brand loyalty.
Gift cards come with attractive merchandising displays to entice customers to buy.
Consumers report they love to give gift cards more than any other gift. (First Data)
Gift cards are an ideal way to bring in new business, with 42% of consumers reporting they use gift cards they’ve received right away. (Blackhawk Network)
Gift cards are an affordable way to extend additional purchasing options to your customers.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.