We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Our CEO, Michael Nardy, was a college student at Boston College, where he met Matthew Findlan, now our COO. Seeing an expanding, yet underserved market of local entrepreneurs who frequently overpaid for merchant services, Michael knew there was an opportunity to help. It was at this time Electronic Payments and our mission were born—to provide small to medium-sized businesses with affordable payment processing and essential merchant services.
“The principles that guide me are those instilled by my grandfather and father, both entrepreneurs: You answer the phone. You call people back. You solve the problem.”
– Michael Nardy
These photos show the humble beginnings of Electronic Payments in the early 2000s. After quickly outgrowing this space, we expanded and moved our headquarters to Calverton, NY in 2006.
This is the year we launched our gift card and loyalty program, eGiftSolutions®. Giving small retailers and restaurants across the country the same ability to offer gift cards, increase exposure, and drive revenue—just like the big box stores and chain restaurants—eGiftSolutions is a cost-effective solution with free processing. Today, the program has branded gift cards, a virtual gift card program, multiple location and franchise options, marketing assistance, and fulfillment services!
Learn more at egiftsolutions.com.
Electronic Payments’ Technical Support leads the industry. In 2011 we celebrated a remarkable achievement—our fifth year of no hold times for callers! With a commitment to continuous improvement and unparalleled expertise, our highly trained technical support staff now has nearly 80 years of experience between them.
Learn more about what makes our technical support the best in the business.
To continue our company’s expansion and house our ever-growing team, we opened our second office in South Florida, where the majority of our Technical Support, Merchant Support, Development, File Build, and other departments are based.
In 2013, we launched ProCharge’s mobile application enabling businesses to turn their mobile devices into handheld points of sale. Now, they can process payments, refund customers, and reconcile sales on the go—anytime, anywhere! ProCharge is an economical solution that helps small businesses expand and drive sales.
Learn more about all of ProCharge’s features.
This is the year our company acquired Exatouch® Point of Sale—an affordable, versatile POS that helps small businesses increase sales, streamline operations, improve customer service, and grow profits.
Discover what Exatouch can do for your business!
In 2016, we opened our dedicated shipping and receiving facility, just down the street from our Calverton, NY office. All payment and POS equipment that we build and provision in-house is deployed to merchants all over the country from this location.
2019 Electronic Payments launches, TableTurn®, our revolutionary restaurant management platform. This advanced, yet accessible technology offers restaurants using POS systems, including MICROS® and Exatouch, essential tools like EMV with tip adjust, pay-at-table and curbside, mobile and contactless payments, a digital billfold, and much more.
See how TableTurn can help your restaurant turn tables faster and boost your sales!
The Clover trademark and logo are owned by Clover Network, Inc., a First Data company. All other trademarks, service marks and trade names referenced in this material are the property of their respective owners.
Oracle® and MICROS® are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Use of these marks does not imply any affiliation with or endorsement of Electronic Payments by the trademark owners.
This milestone anniversary year was made even more special by the announcement that Michael Nardy was named to the Electronic Transactions Association’s Forty Under 40 List of Innovative Payment Executives. Recognizing payment and financial technology (fintech) executives for their innovation and leadership, this award underscores Michael’s contributions to advancing our industry with tangible payment solutions. Not only has Michael grown the company to over 150 full-time staff and more than 1,000 sales agents across the country, Electronic Payments is now processing in excess of $14 Billion in annual transaction volume. We’ve grown into the 18th largest transaction processor in the United States based on Visa/Mastercard transaction volume—without private equity or venture capital investments. Honored by this recognition, Michael continues to lead our company in creating innovative new payment and POS solutions.
We commemorated Electronic Payments’ 20th anniversary at our virtual IMPACT 2020 event! This momentous year was the perfect time to transition our annual Founder’s Club event to IMPACT, a conference designed to position our company and partners for success in the next decade of payments and point of sale.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
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