We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Exatouch® Point of Sale has valuable features to help small businesses adapt to changes brought on by the coronavirus pandemic. From restaurants transitioning to neighborhood grocers to survive the drop in sales, to liquor stores seeing unprecedented levels of demand, technology and tools are key to coping in today’s evolving business environment.
Essential businesses such as as convenience, grocery, and liquor stores have seen sales increase exponentially since the coronavirus led to stay-at-home orders across the country. Scaling operations to accommodate greater demand is often difficult. But with a smart POS solution like Exatouch, you can seamlessly manage inventory, monitor stock levels, complete purchase orders, and reconcile deliveries on arrival. All of this means you’re able to continue serving the customers in your community and minimize stock outs to ensure your neighbors get the supplies they need. Being there for your customers when they need you most inspires loyalty that will pay dividends in the future.
Learn more about how Exatouch’s software simplifies retail inventory. →
Restaurants have been among the hardest hit businesses from the coronavirus pandemic. With dining rooms closed, restaurateurs are coming up with creative ways to keep business coming in and their employees on the payroll. Some have moved their operations to curbside pickup and delivery, while others have begun selling household staples like milk, eggs, butter, meat, and cleaning supplies to the public. This is a smart way to support both restaurant suppliers and the greater hospitality community. With many older restaurant point of sale systems, these kind of transitions would be exceedingly difficult. Exatouch is different. Advanced, yet user-friendly technology allows new inventory items to be added at the touch of a few buttons. Standard menus can be saved for future use and pared down takeout offerings can be created quickly and easily. Exatouch also pairs well with TableTurn®, a restaurant management platform that offers contactless, mobile payment solutions to facilitate curbside deliveries.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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