December 30, 2024

Key POS System Features Retailers Need for 2025

Electronic Payments Team

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POS Essentials

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An outdated or unreliable point of sale system has an outsized impact on your business’s success. The good news is that you can gain a great competitive edge by choosing a modern, all-in-one powerhouse POS that combines multiple features to maximize your profits.

Below, we discuss some of the most critical features that retail POS systems should have in 2025. Check to see if your POS covers all the bases; if not, it may be time for an upgrade!

Fast, User-Friendly Interface

At their foundation, point of sale systems are for checkout—and reliable, easy-to-use software is the baseline for a great checkout experience. Make sure you have a user-friendly interface that lets your employees work fast and frustration-free. Get a system with a track record for excellent technical support and isn’t bogged down by bugs, freezing, or lagging issues. After all, if it takes your patrons longer to check out than it did to shop for their items, they likely won’t return.

Integrated, Comprehensive Payment Processing

An integrated POS and processing system means fewer devices and platforms to maintain and less manual effort to keep track of your transactions. All the information you need regarding payments should be collected automatically and synced in real time across all your devices for easy reporting. In 2025, your POS should be doing more than processing payments—recurring billing, invoicing, and batch processing are critical now, too.

Offering comprehensive payment methods means you won’t limit the customers who can purchase from you, and these days, a POS should be set up to handle just about anything a customer might walk in with, from cash and physical credit, debit, and gift cards to mobile, contactless, and EMV payments.

Robust Security, Compliance & Regulatory Features

Investing in strong security and compliance features is non-negotiable in 2025. Between risk to your customers’ personal data and steepening transaction processing requirements, there’s too much at stake to overlook the features that keep your business safe. Strong security and compliance features for your POS include:

• PCI DSS compliance
• End-to-end encryption and tokenization
• User authentication
• Fraud prevention tools 
• Features for regulatory needs like age verification or tax calculation
• Support for dual processing

Advanced Reporting and Analytics

Reporting is a core feature for POS systems now, but the reports you run should be substantial and comprehensive of every aspect of your business. Here are a few key features to look out for:

• Customizable dashboards with real-time data
• Automated report generation
• Integration with accounting software
• Inventory, sales, and customer behavior insights

Easy Inventory Management

Find a POS that can make stocking operations easier and help you make better ordering decisions. Real-time tracking of stock levels across locations lets you take a holistic look at your inventory, while low-stock alerts and automated reordering features can keep your business engine running for you even when there’s no time to frequently check in on your inventory.

Modernize Your POS by Upgrading to Exatouch®

Exatouch® is a leading POS system that checks every box on this list of essentials. Some key features include: 

• Built-in reporting
• Offline processing
• Employee and inventory management
• Low payment processing costs
• Free gift card processing
• Inventory builds
• Ongoing training for you and your staff 
• 24/7, in-house, U.S.-based technical support team 
• Easy-to-use interface, barcode scanners, and receipt printing to speed checkout
• Purchase order management
• Detailed customer database
• Built-in loyalty programs

Investing in a reliable, feature-rich point of sale may be the single most important business decision you make all year. Schedule a complimentary demonstration and discover all the ways Exatouch can help your retail business thrive this year and beyond!

Schedule Your Free Demo

800-966-5520 | www.electronicpayments.com