July 6, 2018

The Power of Exatouch POS Reporting for Restaurants

The Power of Exatouch POS Reporting for Restaurants

From operations to sales, Exatouch® Point of Sale captures real-time data that uncovers business trends and sheds light on performance. See how Exatouch reports can provide greater insight and resolve challenges in the following common restaurant scenarios!

Scenario #1: Your restaurant doesn’t have a general grasp on daily business operations.

Resolution: Exatouch’s Business Overview report pulls data that can help improve daily operations, eliminate time spent on administrative work, minimize waste, and boost your revenue. The report provides a birds-eye view of important data across different aspects of your establishment, and helps identify problematic areas that can direct you to pull more targeted, detailed reports. The report can also be emailed, which is convenient for sharing information with any business partners, collaborators, or accountants who only require a snapshot of what’s happening as opposed to an in-depth analysis.

Exatouch Report:

  • Business Overview Report: Get an overview of your business data. This report is a compilation of many reports available on Exatouch (i.e. sales, staff, etc.) artfully displayed to give you an overview of your business data.

Scenario #2: Your restaurant is losing out on potential profits due to spoilage, theft, waste, unrecorded sales, and a host of other reasons.

Resolution: Highly successful restaurants recognize the need to make diligent and deliberate decisions to maximize their food investments, managing a perpetual running inventory of certain key products that drive costs; these products are the largest percentage of total food expenses. As a restauranteur, you should know how much of a particular inventory item you need on hand at the end of each shift. You can then compare this “ideal” inventory to your “actual” inventory to make more informed decisions.

Exatouch Report:

  • Top Selling Items by Category Report: Identify sales trends within menu categories. Sales data is sorted by Categories first, then by Sub Categories within each Category. Summary is available which displays data without Sub Category info.
  • Inventory Movement Report: Easily modify inventory quantities (QTY’s). You’ll be prompted to add an “Inventory Change Note” when an inventory QTY (quantity) is changed at the item level. Each Note is recorded in the Inventory Movement Report. After selecting the report, you are required to select an item to populate the report. Although dates and times are not required to run the report, you may choose to generate the report based on a specific time frame.

Scenario #3: Your restaurant isn’t capturing customer data and if you are, you are not sure how to utilize the information.

Resolution: Most restaurants collect some measure of customer data, and successful ones make it a top priority. The specific data you collect and retain is up to you, but basic contact information such as name, email, phone number, and even birthdays are valuable when trying to connect and incentivize customers to return. Not only will leveraging customer data support daily sales, but creating and maintaining a customer database is an invaluable asset should you decide to sell your business.

Exatouch Report:

  • Customer List Report: Obtain basic customer information. Report can be filtered alphabetically by first name or last name.

Scenario #4: You are interested in creating a new menu, but are unsure of where to start.

Resolution: Menu engineering can help market high-margin dishes to maximize profits. A well-executed initial menu-engineering strategy takes approximately one week to complete and can increase profits by 10 to 15% on an ongoing basis.

Exatouch Report:

  • Top Selling Items Report: Identify top selling items throughout your sales history. Ideal for all verticals. This report displays top-selling items, sorted by item.
  • Zero Movement Report: Displays items sold relative to all items, regardless of quantity in stock.
  • Sales by Category Margin Report: Identify sales trends within menu categories. Sales data is sorted by Categories first, then by Sub Categories within each Category. Summary is available which displays data without Sub Category info.

Scenario #5: You struggle with managing wait staff and employee schedules.

Resolution: If you are like most businesses, you may be using pen and paper and/or spreadsheets to create schedules and track employees’ time? The fact is, most restaurant managers spend hours managing schedules and payroll every week, which is valuable time that could be spent with employees, customers, or focusing on other initiatives – Exatouch can help!

Exatouch Report:

  • Weekly Work Schedule Report: Get a handle on weekly work schedules. Entering a specific date/time frame will enable you to see previous/future weekly work schedules.
  • Time Clock Report: This report provides basic time stamp data. Staff members must clock in/out to ensure Exatouch logs data for reporting. This report may be ran for one or all staff members, as well as for a defined Time/Date range.

To learn more about how Exatouch reports can provide greater insight into business performance and influence key decisions, contact Electronic Payments at 800-966-5520.