We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
From operations to sales, Exatouch® Point of Sale captures real-time data that uncovers business trends and sheds light on performance. See how Exatouch reports can provide greater insight and resolve challenges in the following common restaurant scenarios!
Resolution: Exatouch’s Business Overview report pulls data that can help improve daily operations, eliminate time spent on administrative work, minimize waste, and boost your revenue. The report provides a birds-eye view of important data across different aspects of your establishment, and helps identify problematic areas that can direct you to pull more targeted, detailed reports. The report can also be emailed, which is convenient for sharing information with any business partners, collaborators, or accountants who only require a snapshot of what’s happening as opposed to an in-depth analysis.
Resolution: Highly successful restaurants recognize the need to make diligent and deliberate decisions to maximize their food investments, managing a perpetual running inventory of certain key products that drive costs; these products are the largest percentage of total food expenses. As a restauranteur, you should know how much of a particular inventory item you need on hand at the end of each shift. You can then compare this “ideal” inventory to your “actual” inventory to make more informed decisions.
Resolution: Most restaurants collect some measure of customer data, and successful ones make it a top priority. The specific data you collect and retain is up to you, but basic contact information such as name, email, phone number, and even birthdays are valuable when trying to connect and incentivize customers to return. Not only will leveraging customer data support daily sales, but creating and maintaining a customer database is an invaluable asset should you decide to sell your business.
Resolution: Menu engineering can help market high-margin dishes to maximize profits. A well-executed initial menu-engineering strategy takes approximately one week to complete and can increase profits by 10 to 15% on an ongoing basis.
Resolution: If you are like most businesses, you may be using pen and paper and/or spreadsheets to create schedules and track employees’ time? The fact is, most restaurant managers spend hours managing schedules and payroll every week, which is valuable time that could be spent with employees, customers, or focusing on other initiatives – Exatouch can help!
To learn more about how Exatouch reports can provide greater insight into business performance and influence key decisions, contact Electronic Payments at 800-966-5520.
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
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We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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