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Calverton, New York — February 24, 2021 — Electronic Payments, an industry leader in payment processing and point of sale (POS), is continuously developing and enhancing its proprietary POS solution, Exatouch. Inclusive of feedback from Electronic Payments’ merchant and agent partners, the latest Exatouch software release encompasses a wide range of features. From enhancing the customer facing display (CFD) to new developments in offline processing, Exatouch continues to make managing small and medium-sized businesses (SMBs) even simpler.
Customer Facing Display Enhancements
Exatouch Point of Sale bundles include a large, 10″ customer facing display. With the CFD’s new design and functionality, merchants can:
With many businesses still facing challenges due to the ongoing pandemic, reliable technology that not only saves time, but helps retain customers, inspire repeat business, and boost sales, can make a significant difference in terms of long-term viability.
Offline Transaction Developments
In this latest software release, Exatouch has enhanced reporting capabilities for offline transactions, the way offline sales are settled, and added new alerts to ensure merchants are aware of offline transactions in the system.
Whether losing internet connectivity due to inclement weather, construction in the area, or any number of common causes, Exatouch’s offline transaction capabilities ensure merchants never miss a sale, enabling transactions to continue that process when a connection resumes.
Printing and Receipt Enhancements
To elevate the customer experience, Exatouch now enables merchants to print receipts that reflect:
Additional Exatouch POS Developments
The latest Exatouch developments also include important features merchants can use to streamline operations.
“Electronic Payments is constantly working to enhance our products and services, ensuring our technologies have the capabilities merchants need to keep up with the speed of business—even in challenging circumstances,” said Michael Nardy, Founder and CEO of Electronic Payments. “With Exatouch POS, businesses get reliable technology to help manage employees, inventory, sales, and so many other important aspects of running an operation. And with continuous enhancements, they’re able to access Exatouch’s latest software releases to improve service levels and gain deeper insights that allow for greater efficiencies and profits.”
Exatouch includes a plethora of user-friendly management tools, as well as free gift card processing through eGiftSolutions® and low-cost credit card processing—all backed by an in-house Technical Support team that is based in the United States and available to assist merchants 24/7.
Learn more about Exatouch and how it helps SMBs build their businesses at www.electronicpayments.com/exatouch or by scheduling a free demonstration at www.calendly.com/electronicpayments.
About Electronic Payments
Innovating with new technologies, Electronic Payments has distinguished itself as one of the most highly regarded payment and transaction processing companies in the United States. Electronic Payments currently serves businesses in all types of industries and acquires new merchants through a network of POS value-added resellers (VARS), agent banks, sales agents, and independent sales offices (ISOs). Visit www.electronicpayments.com for more information.
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
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We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA. Electronic Payments is a Registered MasterCard© TPP
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