We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Electronic Payments is committed to safeguarding your privacy and protecting your information against unauthorized use. Our Privacy Statement explains the policies we follow regarding the collection of data, customer information, and privacy standards.
If you have questions, please contact Electronic Payments at (800) 966-5520.
Information CollectionElectronic Payments provides merchant account and payment processing solutions to businesses nationwide. As part of our business operations, we collect and maintain information about our agents and customers in order to provide such services and/or communicate pertinent information about our company’s products and services. Electronic Payments uses the data for operational procedures, including, but not limited to:
We do not license, sell, rent or trade any collected business data, including personal contact information or specific information about agent/customer accounts or other personally identifiable information unless:
Information Collected via Our WebsiteElectronic Payments does not collect or obtain personal information through the use of our App. We may receive your personal information when voluntarily submitted through our website, via email or other means, and that information is not shared or distributed to third-parties except in furtherance of your chosen action. For example, when placing a hardware order, you may provide to us a personal shipping address of your home as opposed to your business address. This information is submitted by you, to us, and used only in furtherance of fulfilling your order placed. It is not shared or used outside of that order process for any purpose aside from what you are requesting of us (e.g., “Ship hardware Saturday express delivery to my home address.”).
Security PracticesElectronic Payments has implemented a number of controls and security measures to safeguard personal and sensitive information, including secured networks and servers, encryption, anti-virus protection, firewalls, vulnerability scans, defense monitoring and other technology. Our secured networks are only accessible by a limited number of employees who have special rights to access such systems. Only employees who require the information to perform a specific job function are granted access to personally identifiable information. The servers in which we store personally identifiable data are kept in a secure environment.
We update this policy from time to time; please check back regularly to stay informed of current privacy practices.
Making Changes to Your InformationThis site does not maintain a process by which you can review and make changes to the personally identifiable information we collect from you. Please email email@example.com to access, correct or modify the personal data associated with your account.
If you feel that we are not abiding by the Privacy Statement, please contact us immediately at (800) 966-5520.
TableTurn® enables you to get more customers in your door, serve them faster, and accept their preferred payment methods quickly and securely. Get TableTurn and watch your revenue grow!
We're thrilled to hear from you and look forward to discussing how TableTurn® can help enhance your business. One of our product specialists will be in touch within the next business day. In the meantime, feel free to check out our blog to discover new business-building ideas, tips, and strategies.
Talk to you soon,The Electronic Payments Team
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.