We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
January 30, 2023
Editor’s Note: An earlier version of this post ran in 2021. We’re publishing this updated version to include the latest company information.
Launching a business is a daunting task. It requires hard work, determination, and vision—even in the face of what can feel like insurmountable challenges. Michael Nardy, Founder and CEO of Electronic Payments, understands what’s required of entrepreneurs and how to grow a successful business because he built Electronic Payments from the ground up. Learn more about the story of our company, what we stand for, and how our history of entrepreneurship makes us uniquely suited to help your business grow with industry-leading merchant services, affordable payment processing, and advanced point of sale (POS) solutions.
To provide growing businesses with innovative payment processing services that are affordable, reliable, and backed by 24/7, in-house technical support.
Michael comes from a family of entrepreneurs and always had a keen interest in business. He started Electronic Payments while attending Boston College, providing simple and cost-effective credit card processing solutions to small business owners in the local community.
From the beginning, he adopted an in-house approach to avoid disruptions in service. Today, with 150+ staff, a network of 1,000+ agents, and 2 office locations nationwide, Electronic Payments upholds the same industry-leading support model.
We owe our combination of transparent, ethical business practices, unmatched service and support, and cutting-edge technologies to Michael’s vision. His commitment and passion have elevated the company and continue to inspire our teams. Recently, his primary focus is on the development of a collection of proprietary, omnichannel solutions that integrate retail and restaurant processes, streamline operations, and enhance the customer experience for small to medium-sized businesses (SMBs) nationwide. With smart technology, including POS, and the kind of partnership Electronic Payments provides, merchants like you can grow and expand your business, while enriching your community.
Michael’s success, dedication, and contributions to the industry have earned him the honor of being named “Industry Leader” by the Green Sheet and one of “America’s Coolest Young Entrepreneurs under 30” by Inc. magazine. He was also nominated as a finalist for the EY Entrepreneur of the Year® 2017 Award in the New York program and named as a Forty Under 40 honoree by the Electronic Transactions Association (ETA).
In 2020, Electronic Payments celebrated 20 years in business. Over two decades of innovation, we’ve developed tools and solutions to serve SMBs across the country. Take a look at a timeline of our history.
As leaders in one of the most dynamic and rapidly evolving industries, we’re committed to offering new and adaptable technology to help our partners succeed. It’s why we continuously develop and support new payment and POS solutions in-house, fueled by merchant feedback and requests.
We offer fair and equitable pricing, with clear costs and no hidden fees. We even created a Customer Bill of Rights outlining our commitment to our partners. It’s our belief that to be successful, we must always be honest, respectful, and act with integrity.
Because of our strong partnerships with merchants, agents, ISOs, and financial institutions, we’ve been able to build a stable, growing company. It’s only together that we succeed.
Our team has decades of experience in payments and POS. And with that strong base of knowledge, we continue educating ourselves and innovating to remain at the forefront of our industry. We believe in sharing information with our partners, too, which is why we provide free learning and networking opportunities throughout the year.
We believe in giving back to the communities in which we live and work. Through our Charity POS initiative, we support local arts and culture, the environment, historical preservation, disadvantaged youth and families, and community educational initiatives among many other worthy causes.
We’ve increased our position on The Nilson Report’s annual list of Top Merchant Acquirers in the United States for ten consecutive years. In 2021, Electronic Payments ranked 26th based on payment processing volume and 16th based on purchase transactions. We’ve also been named to The Nilson Report’s annual list of Top Merchant Acquirers worldwide, ranking 97th!
We’re proud to be on the Inc. 5000 Honor Roll, which means our company has been named as an Inc. honoree five times. This exclusive ranking is of the nation’s fastest-growing private companies.
For three consecutive years, we’ve been featured in the Deloitte Technology Fast 500 program in North America, which ranks the fastest-growing technology companies.
Our Founder and CEO, Michael Nardy, is a three-time nominee for EY’s Entrepreneur of the Year program.
People are the heart of Electronic Payments—and the reason for our success. Our team’s passion, dedication, knowledge, and experience have made our company what it is today. We extend the best of our team to all of our partners, merchants, agents and ISOs, and financial institutions. Learn more about how partnering with us can grow your business into an even greater success.
Merchant PartnershipsAgent/ISO PartnershipsFI Partnerships
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Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
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We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
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