We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
Browse educational articles, EPI news, and case studies to learn more about payment processing.
January 10, 2020
POS Essentials
Editor’s note: This article was originally published on January 10, 2020, and has been updated to incorporate Exatouch Point of Sale’s latest offerings.
Originally published: January 10, 2020 Updated: January 12, 2022
It’s a new year and the perfect time to reevaluate your store’s point of sale (POS). Is your POS so out of date and unreliable that it frustrates your customers and employees alike? Or are you still using a credit card terminal and a cash register? With the holidays behind us, now is the moment to take stock of your operation and decide how you’re going to achieve your business goals in the coming year.
Point of sale is one of the most rapidly evolving technologies on the market. With that evolution comes new and essential POS features designed to make running your retail store faster and easier. The good news is these important tools are within your reach. And the start of a new year is the ideal time to take advantage of all the benefits an advanced point of sale can offer your business. A POS system like Exatouch® has built-in reporting, offline processing, employee and inventory management, and low payment processing costs—not to mention free gift card processing, inventory builds, and ongoing training for you and your staff. Plus, all these services are backed by an in-house, U.S.-based technical support team that’s available 24/7! Does your current setup help you streamline operations, provide support whenever you need it, and offer insights that enable you to make informed decisions to drive sales?
Get ideas on how to use your POS to increase profits. →
Software that’s full of bugs and freezes every other day irritates customers, impedes commerce, and results in lost sales. After all, if it takes your patrons longer to check out than it did to shop for their items, they’re going elsewhere. A cutting-edge POS like Exatouch is fast, secure, and easy to use. Countless features including barcode scanners that speed inventory and checkout, receipt and label printing, purchase order management, a detailed customer database, built-in loyalty programs, and much more ensure managing your store is less complicated and more profitable.
Discover how Exatouch’s built-in loyalty programs boost sales. →
Gone are the days of bulky hardware that takes up your entire counter and creates a barrier between you and your customers. Today’s sleek hardware options are available in many configurations empowering your business to get the exact equipment required to serve customers efficiently. Best of all, Exatouch POS grows with your business. With a 10″ customer-facing display, acceptance of all payment types including EMV and contactless, peripherals to suit every need, and a variety of stylish, secure hardware options, Exatouch was built from the ground up to help small businesses manage operations, increase sales, and expand.
Everybody wants a better customer experience—whether that means shoppers getting on their way faster, more personalized service, or enough inventory on hand to fulfill customer demand. Exatouch POS helps you provide all of that and more.
Arm your business with the tools required to meet and exceed customer expectations—then watch your sales grow!
See more ways a POS helps you serve customers and maximize sales. →
Investing in a reliable, feature-rich point of sale may be the single most important business decision you make all year. Schedule a complimentary demonstration and discover all the ways Exatouch can help your retail business thrive this year and beyond!
Schedule Your Free Demo
Get ready for Small Business Saturday with these seven ideas to promote your business and boost s...
Our annual conference is this fall! Join us at IMPACT24, October 6–10 in Las Vegas. Here’s what t...
Looking for a POS solution? Prioritize service. Here’s why it matters, plus how to get the most o...
We’ve spent over 20 years perfecting payments for our partner agents and merchants. Learn how we ...
Your merchant statement lists critical information about your transactions over the last month. H...
Subscribe to our blog and we'll keep them coming!
We'll deliver new posts right to your inbox as soon as they're published. Stay tuned for ongoing tips, advice, and strategies you can use to grow your business!
Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?
It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.
Comments, compliments, criticisms and problems... Please don't hesitate to let us know!
"*" indicates required fields
We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:
Technical Support Help Desk (24/7):(800) 966-5520 Option 3
Merchant Support Center:www.merchantsupportcenter.com
Customer Service (M-F, 9am - 6pm EST):(800) 966-5520 Option 4
POS Help Center:help.exatouch.com
Talk to you soon,The Electronic Payments Team
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP American Express may require separate approval.
Privacy Policy →|Do Not Sell My Personal Information →