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High school diploma or equivalent
Electronic Payments is a leading innovator in developing and delivering payment and point of sale solutions to businesses nationwide. We’re seeking Technical Support Technician(s) to join our fast-paced support call center. The individual(s) will support our sales agents, resellers, and merchants via phone and successfully identify, diagnose, troubleshoot, and resolve technical complications for our full line of payment terminals, POS systems, and software products. The individual(s) will track, document, and oversee all assigned tasks from start to closure.
This position offers the opportunity to continuously deliver high-level service and resolve technical inquiries in order to guarantee customer satisfaction and client retention. Electronic Payments offers an in-depth company and product-training program, as well as continuing education to ensure the technical support team remains abreast product and industry knowledge.
Spanish speaking bilingual candidates are a PLUS!
Candidates must be flexible and available to work weekend and/or evening hours.
Experience and Skill Set:
Electronic Payments is an equal opportunity employer.We don't discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It's our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Thank you for your interest in Electronic Payments! To apply for a career opportunity, please submit this brief contact form along with your cover letter, resume, and any other applicable materials. We look forward to hearing from you!
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We appreciate your interest in Electronic Payments. Your employment application has been submitted for consideration. If we have any questions, one of our team members will be in touch.
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Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.