We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.
Modern payment and point of sale technology for all types of businesses
Partnership programs custom-built to your needs and situation
High school diploma or equivalent
Electronic Payments is a leading innovator in developing and delivering payment and point of sale solutions to businesses nationwide. We’re seeking Technical Support Technician(s) to join our fast-paced support call center. The individual(s) will support our sales agents, resellers, and merchants via phone and successfully identify, diagnose, troubleshoot, and resolve technical complications for our full line of payment terminals, POS systems, and software products. The individual(s) will track, document, and oversee all assigned tasks from start to closure.
This position offers the opportunity to continuously deliver high-level service and resolve technical inquiries in order to guarantee customer satisfaction and client retention. Electronic Payments offers an in-depth company and product-training program, as well as continuing education to ensure the technical support team remains abreast product and industry knowledge.
Spanish speaking bilingual candidates are a PLUS!
Candidates must be flexible and available to work weekend and/or evening hours.
Experience and Skill Set:
Electronic Payments is an equal opportunity employer.
Copyright© Electronic Payments, Inc. All Rights Reserved
Electronic Payments is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Westamerica Bank, Santa Rosa, CA.
Electronic Payments is a Registered MasterCard© TPP
American Express may require separate approval.